For background on what declarations are and why they matter, see Understanding Gift Aid. For the field reference, see Declaration fields.
Create a declaration
- Click Gift Aid → Declarations in the sidebar.
- Click Create declaration.
- Pick the donor in the Contact field.
- Set the Scope (single donation, future donations, or all donations).
- Set the Method (how the declaration was collected — Written, Web form, Oral, etc.).
- Add Notes if useful (e.g. reference to a signed paper form).
- Click Save.
The declaration appears in the Declarations list with status Active.
Cancel a declaration
If a donor withdraws their declaration, you must cancel it.
- Open the declaration.
- Click Cancel declaration.
- Confirm.
Cancelling a declaration does not affect claims that have already been submitted. New donations made after the cancellation date are not covered.