Stripe Connect enables one-off and recurring payments through Engage forms. A workspace administrator with account:admin:team permission must connect, continue onboarding, or disconnect the account.
If the service is not available yet, enable it on the Integrations overview, then open its Settings.
Connect and finish onboarding
- Open Integrations → Stripe to reach Stripe payments.
- Choose Connect with Stripe and complete the details Stripe requests.
- Return to ThirdSectorBee and choose Refresh status.
- If the status is Onboarding incomplete, choose Continue onboarding, complete the remaining steps, and refresh again.
Pending review means Stripe is reviewing the account details. Active means the account is ready to take payments; you can then add a payment field to an Engage form.
Use and check the connection
Configure the payment field in your Engage form for the payment you want to collect. Stripe handles card entry and verification. This integration page manages the account connection; it has no manual transaction-sync button.
If you cannot connect or onboard, check that you have workspace administrator access. If a form cannot take payments, check that Stripe payments shows Active and that the form has its payment field configured. For Pending review, refresh the status after Stripe has reviewed the details; for Onboarding incomplete, continue the onboarding process.
The connected account can be removed with Disconnect. Disconnecting an integration should not be treated as refunding a payment or cancelling a payer’s recurring arrangement.